Company Information
India
Australia
Our Story
Established in 2019. iiQe is an Automotive Consultancy agency based in Tokyo, Japan, our focus exclusively on all aspects of after-sales business.
Our dealer consultancy began in 2010. Not only as a company, but a network of automotive professionals all across the globe from the biggest automotive markets providing practical solutions to drive your after-sales business.
Our Strategy
Utilize resources, expertise, knowledge and experiences from our network of Multi-region, Multi-brand OEM directors , Head of departments. dealership principles, service managers to provide the best solutions
Our Goal
Measure and drive Key Performance Indicators within the after-sales process, along with core values, key objectives & differentiators, to better capitalize on opportunities, properly utilize resources and maximize ROI.
CHINA
Korea
Japan
India
Australia
ASEAN
Our Track Record
Our Core Values
Trust
Trust takes time to build and can be lost very quickly, which is why we never underestimate the importance of empathy and the value of open and honest communication
Partnership
Define & align on a strategic position that will benefit your business on a deeper level, overcome challenges and continually meet objectives–
Your Success is Our Success
Commitment
Work with a veteran team of organizational design consultants who will help you dig past your business’s surface issues and provide you with the business transformation services, tools and insights to achieve long-term success.
Meet Our Professional Team
Calvin Wang
After-sales
Customer Care /CRM
Processes & Regulations
Benny Shi
Parts Business
E – Commerce
Parts Development
York Chang
Operations
Business Management
Staff Management
Miki Mao
RECRUITMENT
HR Consultancy
Recruitment Management
Claudia Hua
After-sales
After-sales Quality / NPS / CSI
Customer Experience
TBD
About
Established in 2019. iiQe is an Automotive Business Solutions agency based in Tokyo, Japan, our focus exclusively on all aspects of after-sales business.
Our dealer consultancy began in 2010. Not only as a company, but a network of automotive professionals all across the globe from the biggest automotive markets providing practical solutions to drive your after-sales business.
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