公司簡介
India
Australia
關於我們
iiQe株式會社為各大汽車品牌與經銷商提供售後 服務與諮詢顧問，於2019年成立於日本東京， 主要服務項目包含售後審計，經銷商營運能力提升， 課程開發與培訓，零配件進出口業務，改裝套件開發與生產 ，售後策畫與推廣，人力資源管理與招聘，以及原廠服務中心 店面的營運託管等專業服務。
我們的團隊成員來自於世界各地，由汽車廠商以及 經銷商裡的售後領域專家(乘用車/商用車)及管理諮詢顧問組成， 為製造商制定規範與審，業務的改進與巡，人力資源的招聘與管理， 汽車與零件的進出口與客製化開發，實際有建設性的售後服務方案。
企業宗旨
利用我們強大的專業知識技術與豐富的經驗資源， 為您提升售後的服務品質與業績(KPI)，包含核心價值， 關鍵的目標與差異，以獲得最佳的投資報酬率。
中國
韓國
日本
印度
澳洲
Our Track Record
Our Core Values
Trust
Trust takes time to build and can be lost very quickly, which is why we never underestimate the importance of empathy and the value of open and honest communication
Partnership
Define & align on a strategic position that will benefit your business on a deeper level, overcome challenges and continually meet objectives–
Your Success is Our Success
Commitment
Work with a veteran team of organizational design consultants who will help you dig past your business’s surface issues and provide you with the business transformation services, tools and insights to achieve long-term success.
Meet Our Professional Team
Calvin Wang
After-sales
Customer Care /CRM
Processes & Regulations
Benny Shi
Parts Business
E – Commerce
Parts Development
York Chang
Operations
Business Management
Staff Management
Miki Mao
RECRUITMENT
HR Consultancy
Recruitment Management
Claudia Hua
After-sales
After-sales Quality / NPS / CSI
Customer Experience
TBD
About
Established in 2019. iiQe is an Automotive Business Solutions agency based in Tokyo, Japan, our focus exclusively on all aspects of after-sales business.
Our dealer consultancy began in 2010. Not only as a company, but a network of automotive professionals all across the globe from the biggest automotive markets providing practical solutions to drive your after-sales business.
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