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India

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より高度なアフターセールス戦略

急激な成長により、これまでの業務モデルが時代遅れになっていませんか?
競争力を維持するために今、企業戦略を再編成する必要があります。
市場の変化に対応するために、コストを削減し、より効率的な組織を再設計するべきかもしれません。
あなたの組織の能力、強み、課題、現状の効率性やパフォーマンスギャップについて、
理解を深めましょう。
組織的な問題の根本原因を知ることで、貴社やその経営陣が明確な戦略的任務を作成し、
組織が満たすべき設計基準を定め、アフターサービスの事業目標を達成するお手伝いをします。
小さな独立系企業でも、大規模な自動車グループでも大丈夫です。
貴社の組織に合わせてカスタマイズした私たちのサービスで、
課題をチャンスに変えます。

私たちの使命は、お客様がアフターセールスの可能性を最大限に引き出せるようサポートすることです。

Our solutions focus on managing service drive capacity through consistent process improvement; we help identify behaviors that will optimize profitability, with a focus on retaining existing customers, recapturing non-franchise customers

Explore Growth Possibilities

Every business has unique needs – which is why a one-size-fits-all approach to strategy doesn’t work.

Guided by a data-driven approach, we gather market research and insights from key stakeholders that will bring to light inconsistencies in your strategy and organization – and provide you with direction on the positioning that your business needs to succeed

Areas of Expertise

  • Aftersales KPI Analysis & Improvement Strategies
  • Part Business KPI Analysis & Improvement Strategies
  • Service Process Optimization Improvement Strategies
  • NPS / CSI Score Analysis, Strategy & Improvement
  • Customer Retention Strategies

Learn More About Business Consultancy

India

Australia

人材サービス

アフターセールス部門やサービスチームは、労務の提供や部品の販売を行い、
サービス分野全般において顧客の期待に十分応える専門能力を提供し、
ディーラー運営において重要な役割を果たします。
そのため、アフターセールスチームの充実は不可欠です。
人員不足による売上・収益の低下や業績悪化は避けましょう。
当社の採用チームは、世界中から自動車関連の人材や専門家を採用し、
優秀な人材と雇用主を繋ぎます。専門的な人材選抜プロセスにより、
貴社のアフターサービス部門を総合的に改善します。

次のキャリアチャンスを探している個人の方でも、新たな人材の確保を
必要としている企業の方でも、当社の人材サービスは、アフターサービス
分野のあらゆる雇用ニーズを満たします。

Staff Placement Services

Our service allows your team to fine tune their expertise on tasks that maintain the daily focus of the business.
We recruit and manage all aspects of the service staffing’s requirements, staff will be ready to be placed in any related positions based on your needs.
Highly specialized talent selection process bringing overall quality to your service organization

India

Australia

車両クリーニング・配送サービス

Many Dealerships are STILL using Service Techs and Advisors to greet customers,
stage cars, wash cars and other, similar tasks.
With the average Labor Retail value of Service Techs and advisers over $100 per hour,
a Franchise Auto Dealer can incur losses of over $20,000 per month in
“lost” Technician and Advisor time,  as well as lose dozens of service customers
due to overcrowded and disorganized Service Drives

$20,000 per month in”lost” Technician and Advisor time

Learn More About Recruitment & Staff Placement Services

Importation & Export

Our Markets
USA, Italy, Germany, China, Japan, Taiwan and Singapore.

Parts Wholesale & Trading

Specializing in automotive spare parts and accessories.
Distribution of an extensive range of original and quality replacement parts
We ensure to timely deliver these productsto our clients, through this we have gained a huge clients base in the market.

Vehicle Sourcing and Trading

We make it simple to get your desired vehicle from anywhere

New Cars
Used Cars
Classic & Antiques
Kit Assemble Car

Customized Vehicle Accessories Solutions

We collaborate with Global OEM suppliers and manufactures using state of the art equipment and OEM fitment specs for the perfect fitment products
From design to factory sourcing & testing, all the way to complete and delivered to you! We got everything covered

Our Markets
USA, Italy, Germany, China, Japan, Taiwan and Singapore.

Carbon Composite Solutions

We have diversified and customized options of carbon fiber products
Dry Carbon – Custom Color – Carbon Wrapping – Carbon Repair

Carbon Composite Solutions

We have diversified and customized options of carbon fiber products
Dry Carbon – Custom Color – Carbon Wrapping – Carbon Repair

Lubricant / Additives Solutions

Engine / Fuel / Transmission / Gear / Brake

Customized Wheel Solutions

Cast / Flow Form / Forged

Kit Cars and Many More . . .

India

Australia

About

Established in 2019. iiQe is an Automotive Business Solutions agency based in Tokyo, Japan, our focus exclusively on all aspects of after-sales business.

Our dealer consultancy began in 2010. Not only as a company, but a network of automotive professionals all across the globe from the biggest automotive markets providing practical solutions to drive your after-sales business.

Our Services

Business Consultancy
Compliance Audit
Recruit & Employment

About Us

Our Story
Our Track Record
Meet The Team
Join Our Team

Contact us

〒164-0001
Nakano-ku, Nakano 5-18-20-203, Tokyo Japan

Email :
info@iiqe.jp

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